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Reliable MB-910 Exam Duration & Leader in Qualification Exams & Correct Microsoft Microsoft Dynamics 365 Fundamentals (CRM)

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Microsoft MB-910 exam is designed for professionals who want to showcase their skills and knowledge about the Microsoft Dynamics 365 Customer Relationship Management (CRM) platform. Microsoft Dynamics 365 Fundamentals (CRM) certification exam is aimed at individuals who are seeking to become Dynamics 365 functional consultants, technical consultants, or developers. The MB-910 exam is an excellent opportunity for professionals to demonstrate their expertise in managing customer interactions and driving business growth through the use of Dynamics 365 CRM.

Microsoft MB-910 is a certification exam that is designed to test the knowledge and skills of IT professionals in the area of Microsoft Dynamics 365 Fundamentals (CRM). Microsoft Dynamics 365 Fundamentals (CRM) certification exam is intended for individuals who want to demonstrate their expertise in managing customer relationships, sales, marketing, and customer service using Microsoft Dynamics 365. MB-910 exam is also ideal for professionals who want to enhance their career prospects by acquiring a globally recognized certification in this domain.

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The MB-910 exam is an ideal entry point for individuals who are looking to gain knowledge in the field of CRM. MB-910 exam is designed to help you understand the core concepts of CRM and how to implement them using Microsoft Dynamics 365. MB-910 exam covers various topics such as customer engagement, sales management, customer service management, and marketing automation. By passing the MB-910 Exam, you will have a solid understanding of how to implement and use Microsoft Dynamics 365 to improve customer engagement and drive business growth.

Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q47-Q52):

NEW QUESTION # 47
An air-conditioning repair company uses Dynamics 365 Field Service, Customers and users report several issues. What should you use to resolve each issue? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 48
A company uses Dynamics 365 Sales.
The company plans to use Linkedln Sales Navigator to increase sales productivity and assist salespersons in their daily duties.
You need to identify potential decision makers for a sale.
Which Linkedln Sales Navigator feature should you use?

A. Top Card
B. Related Leads
C. Auto Capture

Answer: B

NEW QUESTION # 49
You use Dynamics 365 Customer Service. You plan to configure service-level agreements (SLAs) for cases.
Which feature should you use? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 50
You work as a technician and receive your work assignments by using cases in Dynamics 365 Sales.
You need to review the timeline for a case that you are managing. Which type of activity appears in the case timeline?

A. Project task
B. Entitlement
C. Work order
D. Task

Answer: B

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-create-a- case

NEW QUESTION # 51
You plan to implement Dynamics 365 Customer Service.
For each of the following statements, select Yes if then statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/omnichannel-provision-license

NEW QUESTION # 52
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