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Start Your Salesforce Salesforce-Certified-Administrator Exam Preparation with Salesforce-Certified-Administrator Actual Exam Questions

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Questions in desktop-based mock exams are identical to the real ones. Our practice exams give you options to change their durations and questions' numbers to polish your skills. You can easily assess your readiness with the assistance of results produced by the practice exam. This Salesforce Certified Administrator software records all your previous takes so you can identify your mistakes and overcome them before the final attempt. The Salesforce Certified Administrator (Salesforce-Certified-Administrator) desktop practice exam software works only on Windows operating system.

To prepare for the Salesforce-Certified-Administrator Exam, candidates should have a strong understanding of the Salesforce platform, as well as experience working with Salesforce in a professional setting. Many candidates choose to take training courses or study guides to help prepare for the exam. Additionally, Salesforce offers a range of resources to help candidates prepare for the exam, including study materials, practice exams, and a community forum where candidates can ask questions and receive support from other Salesforce professionals.

Salesforce Certified Administrator Certification is suitable for individuals who are responsible for managing and maintaining Salesforce within their organization. This includes Salesforce administrators, system administrators, and other professionals who work with Salesforce on a daily basis. Achieving this certification demonstrates an individual's commitment to their profession and their ability to manage and maintain Salesforce at a high level.

Salesforce is one of the most popular and widely used customer relationship management (CRM) platforms in the world. With its powerful suite of tools and features, Salesforce has become a go-to solution for businesses of all sizes looking to streamline their sales, marketing, and customer service efforts. To help professionals demonstrate their expertise in the Salesforce platform, the company offers a range of certification exams, including the Salesforce-Certified-Administrator (Salesforce Certified Administrator) certification.

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Salesforce Certified Administrator Sample Questions (Q191-Q196):

NEW QUESTION # 191
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?

A. Case Dashboard Refreshes.
B. Case Scheduled Reports.
C. Case Assignment Rules.
D. Case Escalation Rules.

Answer: D

NEW QUESTION # 192
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?

A. Configure Email-to-Case so emails are delivered to the correct queue
B. Create an Escalation Rules to send cases to the correct queue.
C. Utilize a flow to identify the correct queue and assign the case.
D. Use a custom email services to set the owner of the case upon creation.

Answer: A

NEW QUESTION # 193
Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.
How Should the administrator configure this requirement?

A. Create three sales processes. Create three record types and three page layouts.
B. Create three sales processes. Create three record types and one page layout.
C. Create one sales process. Create one record type and three page layouts.
D. Create one sales process. Create three record types and three page layouts.

Answer: A

Explanation:
Explanation
A sales process is a set of stages that an opportunity goes through as it moves from creation to close. A record type is a way to offer different business processes, picklist values, and page layouts to different users based on their profiles. A page layout controls the layout and organization of detail and edit pages for a specific object and record type combination. To meet the requirement of having different fields and stages for each team, you need to create three sales processes for each market segment, three record types for each sales process, and three page layouts for each record type. References:
https://help.salesforce.com/s/articleView?id=sf.customize_salesprocess.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_layout.htm&type=5

NEW QUESTION # 194
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

A. Allow the reps to set business hours manually.
B. Create one set of business hours per time zone.
C. Adjust the currant business hours to accommodate the Eastern Time Zone.
D. Set temporary business hours for each time zone.

Answer: B

Explanation:
Explanation
Business hours are used to specify the days and hours when your company's employees work. You can create multiple sets of business hours for different time zones or regions and assign them to users based on their location or function. To meet the requirement of having different business hours for reps on pacific time and eastern time, you need to create one set of business hours per time zone and assign them accordingly.
References: https://help.salesforce.com/s/articleView?id=sf.customize_supporthours.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_supporthours_assign.htm&type=5

NEW QUESTION # 195
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers

A. Prohibited password values
B. Password complexity requirements
C. Maximum invalid login attempts
D. Require use of Password Manager App
E. Number of days until expiration

Answer: B,C,E

Explanation:
Explanation
Maximum invalid login attempts, password complexity requirements, and number of days until expiration are three password policies that an administrator can configure to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Maximum invalid login attempts determines how many times a user can enter an incorrect password before being locked out of Salesforce. Password complexity requirements determine how complex a user's password must be based on criteria such as length, case sensitivity, alphanumeric characters, etc. Number of days until expiration determines how often users must change their passwords. References:
https://help.salesforce.com/s/articleView?id=sf.security_password_policies.htm&type=5

NEW QUESTION # 196
......

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